Media & Communication 6408+ manuals

Owner’s manuals and user’s guides for Telephones Media & Communication 6408+.
We providing 5 pdf manuals Media & Communication 6408+ for download free by document types: Instruction Manual, Specifications, User Manual


Table of contents

Overview

1

Contents

5

3 Adjuncts 41

7

5 Call center 59

8

7 Wireless solutions 75

8

10 System administration 89

9

11 Networking 99

10

12 SNMP native agent 109

11

A Features 113

11

Index 121

11

12 S8100 Overview

12

About this document

13

Conventions

14

Security

14

Ordering documentation

15

Related resources

16

Technical assistance

17

Trademarks

17

Sending us comments

17

18 S8100 Overview

18

1 Introduction

19

S8100 Media Server

20

Basic features/capabilities

20

Software

21

Capacities

22

CAUTION:

23

1Introduction

25

Hardware

26

Figure notes

27

Reliability

28

30 S8100 Overview

30

IP telephones

31

DCP telephones

32

• 6408D+ telephone

34

• 6416D+ telephone

34

• 6416D+M telephone

34

• 6424D+ telephone

34

• 6424D+M telephone

34

• 8434DX telephone

36

6200-series analog telephones

37

• 6210 telephone

37

• 6218 telephone

37

• 6220 telephone

37

Teleconferencing products

38

Attendant consoles

39

3 Adjuncts

41

Headsets

42

Audio and visual paging

42

Alerts and sensors

43

External speakerphones

43

Security devices

43

Call accounting systems

44

Infortel for Windows Lodging

45

46 S8100 Overview

46

4 INTUITY AUDIX messaging

47

Features of INTUITY AUDIX

50

Voice mailbox

52

Avaya Message Manager

54

FAX Messaging

56

Automated attendant

57

Bulletin board

58

CornerStone software

58

5 Call center

59

5Call center

61

Basic Call Management System

62

Attendant Vectoring

62

Call Center Basic

63

Call Center Deluxe

64

Call Center Elite

64

CentreVu Virtual Routing

64

CentreVu Advocate

65

• Service Objective

66

• Predicted Wait Time

66

• Least Occupied Agent

66

• Percent Allocation

66

CentreVu CT

67

CMS add-on packages

69

CentreVu Explorer II

70

CentreVu Visual Vectors

71

72 S8100 Overview

72

6 Computer Telephony

73

Server-based solutions

74

7 Wireless solutions

75

Medium-range mobility

76

Long-range mobility

77

Avaya Advantage

78

Office caller ID

79

Software-only solution

79

80 S8100 Overview

80

8 IP telephony applications

81

IP Softphone

82

IP Agent

83

84 S8100 Overview

84

9 Telecommuting/Virtual

85

Pipeline 15

86

DEFINITY Extender

86

9Telecommuting/Virtual Office

87

88 S8100 Overview

88

10System administration

89

10 System administration

90

Administration

92

Basic reporting

93

Performance measurements

94

Reports Generator

95

Call charge information

96

Call detail recording

96

98 S8100 Overview

98

11Networking

99

11 Networking

100

QSIG global networking

101

World-Class Routing

102

Network management features

103

Automatic Alternate Routing

104

Generalized Route Selection

104

Facility Restriction Levels

104

Authorization codes

105

Trunk group circuits

105

Digital interfaces

106

Centralized Attendant Service

107

Main/Satellite/Tributary

108

Electronic Tandem Network

108

12SNMP native agent

109

SNMP traps

110

Avaya Site Administration

111

Logins and the LAC

111

112 S8100 Overview

112

December 2003

112

A Features

113

Basic features

114

AFeatures

115

Call-center features

118

Private networking features

119

Trunk-group features

120

Numerics

121

126 S8100 Overview

126

Table of contents

What’s New in DEFINITY

1

Contents

3

About this Document

7

Overview

8

Release 8.1 Feature List

9

555-233-754

10

April 2000

10

4Overview

10

Release 8.2 Feature List

11

6Overview

12

DADMIN LOGIN

13

Number of Logins

13

Configuration

16

Serviceability

16

Upgrades

16

Optical Drive Cartridge

18

Maintenance

19

International (32-Channel))

20

& TN2793B

21

Release 8 Enhancements

22

Deactivation

22

Active Appearance

23

Remote User

23

Local User

24

Off-Net Coverage Points

25

Maintain SBA at Principal

27

Coverage Call

28

13-Digit Authorization Codes

28

Auto Exclusion

31

64 Bridged Call Appearances

33

Circular Station Hunting

33

Group Call Pick-up

34

Long Hold Recall – Warning

34

Reset Shift Call

34

Station Self Display

34

Special Dial Tone [China]

34

6200 Analog Native Support

35

Screen for 6200 Terminals

35

Caller ID Terminals

36

Description of the terminals

37

Caller ID terminals

39

Figure 4. 6416D+ DCP Terminal

41

Tip Fields

48

Abort Transfer

49

Abort Conference

49

Operation

50

Attendant Vectoring

51

Terminology and Acronyms

51

Attendant Group Calls

52

Call Vectoring

53

Attendant VDN

56

Attendant Routing Examples

57

Incoming LDN Calls

59

QSIG CAS

59

Night Station Service

60

WARNING:

61

Diagnostic Procedure

61

Intercept Tone (Denial)

62

Busy (Reorder Tone)

63

Outpulsing Error

64

Station not Ringing

65

Coverage

65

Signaling Failure

66

Call Rejection

66

Call Completion

67

New button type xdid-view

69

Crisis Alert to Pager

71

Alert Pager field turned off

74

Attendant receives alert

75

Multiple messages

75

New Mobility-Related Features

79

Ter minal Type

81

Signaling

81

Scenarios

83

XStation Mobility (MWL)

83

Enabling X-Station Mobility

84

Basic Call Termination

87

Basic Call Origination

87

Flash Operation

88

Bridged Appearances

88

Call Progress Tones

88

Call Waiting

91

Conference

91

Call Park/Answer Back

91

Call Shuttle

91

Status Station

94

DEFINITY

95

refreshes MWI hourly

95

Call Detail Recording

95

Performance Impact

95

Requirements

97

Reset shift feature operation

98

Turn off special dial

98

Maintain previous operation

98

Initial Administration

99

Removing Administration

99

Timer administration

99

Reset shift dial tone cadence

100

Reset shift dial tone level

100

Te rm in a ls

101

Call Detail Recording (CDR)

101

Call Center

102

CallVisor

103

CentreVu

103

Call Center Design Graphic

104

Call Center Release Control

104

Usability

105

Applicable Messages

105

PCOL Trunk

105

CallVisor PC

106

101Call Center

107

Administration

108

List Hunt Group Command

109

Feature Interactions

109

Installation

110

Background

110

105Call Center

111

CMS measurement of ATM trunks

112

— CentreVu

112

Explorer

112

Connectivity (PNC)

113

Dictionary

113

Visual Vectors

114

Supervisor

114

Agent Site Tracking

114

CMS High Availability

115

Dual ACD links

116

Reliability

117

Dual ACD Links

117

(PASTE) Update

117

112Call Center

118

Networking Enhancements

119

Feature Administration

120

Brazil Block Collect Call

120

Administration steps

121

Recommend values for Brazil

123

Howler After Busy

125

Call Processing

127

Play tones to offhook sets

128

Other ARS call types

129

TRUNK GROUP

130

Administrable Loss Plan

131

Description

131

Country code table

134

Field descriptions for page 2

136

Digital Loss Plan

136

Customize

136

FROM / TO

136

Other Gain/Loss Factors

138

Networking - ISDN Private

139

Signaling Group Form

140

Route Pattern Form

141

Trunk Group Form

141

System Capacity Form

142

QSIG VALU Call Coverage

142

Configuration/Environment

143

Feature Description

143

Distinctive Ringing

143

QSIG-VALU Call Coverage

144

Remote Call Coverage Table

146

141Networking - ISDN Private

147

143Networking - ISDN Private

149

144Networking - ISDN Private

150

145Networking - ISDN Private

151

QSIG CAS Enhancement

152

Attendant Display of COR

153

Attendant Return of Call

153

Display Enhancements

154

Priority Queue

154

RLT Emulation via PRI

154

Configuration requirements

155

Configuration example

155

Feature Support

156

Features Not Supported

156

Messaging

157

152Networking - ISDN Private

158

153Networking - ISDN Private

159

154Networking - ISDN Private

160

Networking - ISDN Public

161

156Networking - ISDN Public

162

Calling Name Display Update

163

Option A Change

164

SS Option A Choices

165

Interworking

165

ISDN Feature Plus Phase 2

166

162Networking - ISDN Public

168

Alerting Ring Pattern

169

Terminating DID Subaddress

169

System (Italy)

169

164Networking - ISDN Public

170

165Networking - ISDN Public

171

166Networking - ISDN Public

172

167Networking - ISDN Public

173

Administration Procedures

174

Step by step

174

Advice of Charge

176

Te rm i n al s

177

MCU Meet-Me Conference

177

172Networking - ISDN Public

178

ISDN Numbering Form

179

Numbering Form Administration

179

174Networking - ISDN Public

180

Multiple Public Numbering

181

176Networking - ISDN Public

182

Pass AOC to WCBRI

183

178Networking - ISDN Public

184

Message Sequence Tracer (MST)

185

Restricted Presentation

185

180Networking - ISDN Public

186

Display Enhancement

187

ASAI Station Form

188

183Networking - ISDN Public

189

185Networking - ISDN Public

191

IP Solutions

192

IP Trunk

193

H.323 Trunk Administration

193

Enabling Administration

193

Circuit Pack

194

IP Parameters

195

Node names

196

IP Interface

196

Ethernet Data Module

196

Signaling Group

197

Trunk Group

197

Network Regions

198

IP Softphone Configurations

198

193IP Solutions

199

194IP Solutions

200

195IP Solutions

201

Before you start

202

197IP Solutions

203

198IP Solutions

204

IP Support Hardware

205

200IP Solutions

206

New Screens

207

Screen Changes

208

203IP Solutions

209

When to use IP routes

210

Commands

211

Tra ce route

211

Variable length ping

212

207IP Solutions

213

Packet Error History

214

List Measurements - PPP

214

List Measurements - Ethernet

215

Networking - ATM

217

212Networking - ATM

218

ATM Hardware

219

Acquiring ATM Addresses

220

Administering the ATM Switch

221

Administering DEFINITY ECS

221

216Networking - ATM

222

217Networking - ATM

223

218Networking - ATM

224

219Networking - ATM

225

ATM-CES rules

226

221Networking - ATM

227

Trunk groups

228

ATM-CES trunk board

228

223Networking - ATM

229

224Networking - ATM

230

225Networking - ATM

231

UUCSSppp

231

226Networking - ATM

232

227Networking - ATM

233

228Networking - ATM

234

229Networking - ATM

235

Screen 6. ATM trunk board

236

Screen 7. Signaling group

236

231Networking - ATM

237

232Networking - ATM

238

siggrpnbr

239

DEFINITY commands for CES

240

Locations

240

Timezone Offset field for

241

Enter to effect the changes

242

237Networking - ATM

243

238Networking - ATM

244

Field description:

245

SVC cache

246

241Networking - ATM

247

Gain/Loss adjustments

248

■ Voice Transmit (dB) = +2.5

249

■ Voice Receive (dB) = -2.0

249

■ Voice Transmit (dB) = 0.0

249

■ Voice receive (dB) = 0.0

249

ATM PNC Reliability

250

245Networking - ATM

251

Implementation

252

Procedure

252

247Networking - ATM

253

Duplication configuration

254

Networks

255

Bandwidth Constricted Network

256

Improved Resource Allocation

256

Serviceability Considerations

257

Restarts

258

Transmission Interface

258

SETTING THRESHOLDS

258

System Setup Alarms

259

Set Options Command

259

New Commands

260

Execution of the

261

commands

261

256Networking - ATM

262

command

263

Form Pages

264

Form Fields

264

ATM RELATED SYSTEM PARAMETERS

264

259Networking - ATM

265

Authorization/Restrictions

266

Implementation Notes

267

Alarm Activation

267

Alarm Deactivation

268

SVC Latency Measurements

268

The Option to Deny Calls

268

Initial Setup v. Adding a Leg

269

Software

270

Hardware

270

265Networking - ATM

271

266Networking - ATM

272

267Networking - ATM

273

268Networking - ATM

274

269Networking - ATM

275

Splitters

276

Splitter descriptions

276

Figure Notes:

277

108508094

281

276Networking - ATM

282

277Networking - ATM

283

278Networking - ATM

284

279Networking - ATM

285

280Networking - ATM

286

281Networking - ATM

287

282Networking - ATM

288





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